Missed Appointments & Cancelation Policy

Polite Notice
We please ask for a minimum of 48 hours’ notice of a cancellation.

As you can Imagin the salon is getting busy now with the festive season approaching and unwanted appointments could go to someone else.

In the event that the appointment is cancelled or rearranged within 48 hours of the appointment date, or the person does not arrive for the appointment, a late cancelation fee of up to 50% of the total appointment cost may occur to recover costs incurred by us in maintaining the availability of our employees and resources. Our amazing team work on commission and missed appointments affect their salary.

We do appreciate that In certain circumstances you may not be able to keep your appointment.

If you miss three or more appointments a deposit for future appointments will be required.

Thank you for your understanding